At Markham Corner Vapeshop, we strive to ensure our customers are satisfied with their purchase. However, we are unable to offer refunds for any items. Instead, we offer store credit or exchange for unopened items returned within 30 days from the date of purchase.
All items must be returned in their original packaging and in an unopened condition.
Customers are responsible for all additional shipping costs for returns and exchanges, and return shipping labels will not be provided.
Any items returned opened, used, damaged or without the original packaging will not be eligible for store credit or exchange.
We kindly ask that all returned items be in their original packaging, unopened, unused, and undamaged. If items are returned opened, used, damaged, or without the original packaging, no refunds will be issued. Please include the original packing list with your return items to ensure a smooth and timely processing of your return. We reserve the right to modify our return/exchange/refund policy at any time without providing prior notification.
In the event of an unauthorized return, such as an incorrect address, unclaimed order, etc., our customer service team will attempt to contact you at the email listed on your order. We will offer a partial refund of 75% on your order, excluding the shipping cost. Orders that were eligible for free shipping will be charged a $15 flat rate for shipping cost.
Should you have any further questions or concerns that have not been addressed in our policy, please do not hesitate to contact us directly. We reserve the right to override any terms that have not been explicitly mentioned in the policy.
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